I casually told someone I was going to be waiting on an installation of a TV service the other day. They said "I hope it goes well." Then we both laughed and admitted that we neither one thought there was much chance of that happening.
It's terrible to expect problems with everything.
But that's the way it is now I think. I do not think it always was this way.
Part of the problem is that so much of what we do now is so complex while the tools we have to apply are so fast. For instance my iPhone tries to figure out what I am trying to type as I do it and substitutes words that I sometimes did not intend. Or the spelling checker for this blog entry for that matter does something similar. Both things happen fast, too!
Beyond that though I just get the feeling sometimes that people don't care much about the quality of the work they produce.
Probably more of my "old fogey" syndrome.
*The AT&T guy came and did a really good job as far as I can tell. I was pleasantly surprised. But that surprise shows that my expectations were so low.*